Effective Date: 18 February 2026
1.1. Onedaylearn (the “Platform”) is operated by:
ROCKY SOLUTIONS LIMITED
Company No. 14984469
19 Payne Place, East Hanningfield
Chelmsford, Essex, CM3 8UU
United Kingdom
1.2. For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data
Protection Act 2018, we act as the data controller.
1.3. If you have any questions regarding this Privacy Policy, please contact:
Email: support@onedaylearn.com
Depending on how you use the Platform, we may collect the following categories of personal data:
2.1. Account Information
- Full name;
- Email address;
- Password (stored in encrypted/hashed form);
- Profile image (if uploaded).
2.2. Usage Data
- Lessons viewed;
- Progress and completion data;
- Quiz and module interactions;
- Time spent on the Platform.
2.3. Technical Information
- IP address;
- Device type;
- Browser type;
- Operating system;
- Approximate geographic location (based on IP);
- Log data.
2.4. Payment Information
- Subscription plan;
- Billing history;
- Transaction identifiers;
2.4.1. We do not store full payment card details. Payments are processed by third-party payment providers.
2.5. Communications
- Support messages;
- Feedback submissions;
- Emails and other communications sent to us.
We process personal data for the following purposes and on the following legal bases:
3.1. Performance of Contract
- Providing access to the Platform;
- Managing subscriptions and billing.
3.2. Legitimate Interests
- Customer support;
- Improving platform performance;
- Security and fraud prevention.
3.3. Legal Obligation
- Compliance with tax and accounting requirements;
- Regulatory compliance.
3.4. Consent
- Marketing communications (where applicable)
3.4.1. You may withdraw marketing consent at any time.
4.1. We use cookies and similar technologies to:
- Operate and secure the Platform;
- Analyse usage;
- Improve performance.
4.2. Where required by law, we obtain your consent before placing non-essential cookies.
4.3. You may control cookies through your browser settings.
5.1. We do not sell your personal data.
5.2. We may share data with:
- Hosting providers;
- Cloud infrastructure providers;
- Payment processors;
- Analytics providers;
- Legal and accounting advisers;
- Regulatory authorities (where legally required).
5.3. All service providers process data under contractual safeguards.
6.1. Your data may be processed in:
- The United Kingdom;
- The European Economic Area (EEA);
- Other jurisdictions where our service providers operate.
6.2. Where data is transferred outside the UK or EEA, we implement appropriate safeguards, including:
- Adequacy decisions;
- Standard Contractual Clauses (SCCs).
7.1. We retain personal data only as long as necessary:
- Account data - while the account is active;
- Billing data - as required by tax law;
- Support records - for reasonable operational periods.
7.2. Inactive accounts may be deleted after prolonged inactivity.
Under UK GDPR, you have the right to:
- Access your data;
- Request correction;
- Request deletion;
- Restrict processing;
- Object to processing;
- Request data portability;
- Withdraw consent.
8.1. To exercise your rights, contact: support@onedaylearn.com
8.2. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9.1. We implement appropriate technical and organisational security measures.
9.2. However, no online system can be guaranteed to be 100% secure.
10.1. The Platform is not intended for children under 16 without parental involvement.
10.2. If you believe a child has provided personal data without appropriate consent, please contact us
immediately.
11.1. We may update this Privacy Policy from time to time.
11.2. The updated version will be published on the Platform with a revised effective date.
11.3. Continued use of the Platform after updates constitutes acceptance of the revised policy.
ROCKY SOLUTIONS LIMITED
Company No. 14984469
19 Payne Place, East Hanningfield
Chelmsford, Essex, CM3 8UU
United Kingdom
Email: support@onedaylearn.com
